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CARTS will modify services effective March 30

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Due to the broad impact on society of the COVID-19 (coronavirus) pandemic, the Capital Area Rural Transportation System (CARTS) is taking measures to protect its workforce but preserve essential operations to our customers.

As the pandemic has affected CARTS ridership significantly, and as a result of restrictions now in place and planned by local, state and federal governments, we must adjust our service. This includes reducing levels of service to meet only the essential transportation needs for our customers and reacting to service reductions made by contracting agencies that we provide service for.

The following service changes will take effect Monday, March 30 and extend until April 13 unless modified.

  • 1510 Yellow Route with service from San Marcos to Austin will remain in service
  • 1518 Purple Route with service from Bastrop to Austin will run reduced service (see for schedule)
  • 1515X Route with service from Smithville/Bastrop into the Downtown Austin Business District will run regular service.

Routes closed:

  • Interurban routes: 1511 Red, 1512 Green, 1516 Orange, 1519 Blue and 1520 Pink routes (on-demand services available for necessary travel on these routes)
  • Bastrop Municipal Bus route (on-demand service available for this route

In addition, all CARTS stations will be closed with the exception of the San Marcus station, which will operate from 6 a.m. to 6 p.m. Monday through Friday, and the Bastrop Station, which will operate limited hours.

CARTS will continue to provide necessary transportation to its customers and its call center is staffed from 6 a.m. to 6 p.m. to schedule transportation for its customers.

All standing ride for dialysis and medical appointments will remain in place unless modified by the customer.

Passengers with other essential transportation needs should call our call center at 512-487-RIDE (7433) to schedule a ride.

CARTS is following guidance from Austin Public Health and is committed to keeping our vehicles and facilities sanitized with enhanced cleaning beyond our normally high standards. In addition to our daily cleaning procedures for all CARTS vehicles and transit facilities, we are applying a disinfectant to common hand contact areas including poles, handrails, armrests, door handles and stop request buttons.

We have placed special signage on our vehicles that encourages social distancing while riding, which means that riders should sit apart and leave empty seats between them and other riders.
CARTS has also waived fares on all routes.

Along with these efforts, we ask that customers follow standard hygienic procedures to help prevent the spread of illness.
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